SERVICES & STRATEGY SESSIONS

All consulting, coaching, and strategy sessions are non-refundable once booked and confirmed. This includes but is not limited to:

• Business consulting packages

• One-on-one strategy calls

• Project-based advisory services

• Workshops and intensives

If you are unable to attend a session, you may reschedule with at least 24 hours’ notice. No-shows or same-day cancellations are not eligible for refunds or credits.

DIGITAL PRODUCTS & DOWNLOADABLES

Due to the nature of digital content, all digital products, templates, guides, and resources are final sale. Upon purchase, you are granted access to proprietary materials which are considered consumed at the point of delivery.

We do not offer refunds for:

• Downloaded templates or workbooks

• Access to our Self-Service Portal

• Email courses, video tutorials, or member-exclusive tools

TECHNICAL ISSUES & DUPLICATE PURCHASES

If you experience technical issues or mistakenly purchase the same item more than once, please contact us within 7 days of the transaction. We will investigate and offer a replacement or refund at our discretion.

CHARGEBACKS & DISPUTES

Initiating a chargeback without first contacting us to resolve the issue may result in the permanent termination of access to our services and products.

Please contact us first. We are committed to helping.

CONTACT FOR SUPPORT

To submit a refund request or technical issue:

Email: fingerprintconsultinggroup@gmail.com
Subject line: Refund Request – [Your Name]
Include: Your order number, purchase date, and reason

We respond to all support requests within 3 business days.